Union is proud to use the highest grade materials available on every single product that we produce. Wherever you see the "U" logo, you can have the confidence that no sacrifices have been made. All Union snowboard boots are covered against defects i

<section id="isPasted"><h1 id="warranty">Warranty</h1>Union is proud to use the highest grade materials available on every single product that we produce. Wherever you see the &quot;U&quot; logo, you can have the confidence that no sacrifices have been made.All Union snowboard boots are covered against defects in materials or workmanship for one year from date of purchase. (2-Year coverage in EU) All BOA&#xAE; dials and laces are covered by The BOA&#xAE; Lifetime Guarantee.</section><h2 id="covered-by-warranty">Covered by Warranty:</h2>&#x2022; Damage or boot failure due to defects in materials or workmanship.&#x2022; Damage or failure of BOA&#xAE; dials and laces.<h2 id="not-covered-by-warranty">Not Covered by Warranty:</h2>&#x2022; Cosmetic damage such as scratches, dents, or normal wear and tear.&#x2022; Damage or wear to boots caused by binding contact points.&#x2022; Damage caused by misuse or improper care.&#x2022; Damage caused by anything other than defects in materials or workmanship.<h2 id="boa-lifetime-guarantee">BOA&#xAE; Lifetime Guarantee:</h2>The BOA&#xAE; Fit System dials and laces are guaranteed for the lifetime of the product on which they are integrated. If you run into an issue with your BOA&#xAE; dials or laces please select one of the following options.&#xA0;In Store - Bring the BOA&#xAE; powered product to the shop and have it repaired by the retail staff using pre-ordered BOA&#xAE; parts.&#xA0;Online - Visit&#xA0;<a href="https://www.boafit.com/en-us/support/warranty" target="_blank" title="https://www.boafit.com/en-us/support/warranty" rel="null noopener" style=" text-decoration: none;">BOAFIT.com</a> to find fast and uncomplicated help in the sites support section and complete the repair at home.<h2 id="warranty-terms-and-conditions">Warranty Terms and Conditions</h2>Warranty applies to Union products purchased from an Authorized Union Dealer and is only valid for the original purchaser. Boots purchased second hand, on E-bay, Craigslist or similar platforms are not covered under warranty.All warranty claims must be accompanied by a proof of purchase from an Authorized Union Dealer.In the case that a warranty is covered and inside of the warranty time frame, Union will repair or replace the boots.&#xA0;Union reserves the right to repair or replace any faulty parts at its own discretion.Customers or dealers are responsible for covering the cost of shipping boots to Union for warranty evaluation. If the claim is approved, Union will cover the return shipping costs.*Warranty coverage may vary country by country. Please contact your local Union dealer for details of coverage in your region.Cosmetic Damage: Scratches, dents and normal wear and tear are inevitable on all snowboarding gear. This type of damage is usually caused by gear transportation, lift lines run ins, using gear in extreme weather conditions, poor storage, and general snowboarding wear and tear. This type of damage is not covered by Union&#x2019;s warranty policy.<h2 id="submit-a-warranty-claim">Submit A Warranty Claim</h2>If you have fully read Union&apos;s Warranty Policy and the damage to your boot is covered. Please follow the steps below to submit a warranty claim.Authorized Dealer: Bring your boots into a local Authorized Union Dealer for the quickest solution to getting back on snow.Online Warranty Application: If you&#x2019;re not close to a local authorized dealer please use our online warranty application and a Union representative will contact you shortly.&#xA0;<a data-fr-linked="true" href="https://eu.unionbindingcompany.com/en/pages/warranty-claim?type=boots" id="isPasted">https://eu.unionbindingcompany.com/en/pages/warranty-claim?type=boots</a>

Boots Warranty Policy

If you have fully read Union's Boots Warranty Policy and the damage to your boots is covered, please follow the steps below to submit a warranty claim. Authorized Dealer: Bring your boots into a local Authorized Union Dealer for the quickest solution

If you have fully read&#xA0;<a href="https://eu.unionbindingcompany.com/en/pages/warranty-claim?type=boots">Union&apos;s Boots Warranty Policy</a><a href="https://eu.unionbindingcompany.com/en/pages/warranty-claim?type=boots">&#xA0;</a>and the damage to your boots is covered, please follow the steps below to submit a warranty claim.Authorized Dealer: Bring your boots into a local Authorized Union Dealer for the quickest solution to getting back on snow.&#xA0;Online Warranty Application: If you&#x2019;re not close to a local authorized dealer please use our online warranty application and a Union representative will be in touch with you shortly.For further details please refer to our <a href="http://eu.unionbindingcompany.com/pages/terms-conditions" style=" text-decoration: none;" target="_blank">General Terms and Conditions of Sale.</a><a href="https://eu.unionbindingcompany.com/en/pages/warranty-claim?type=boots">Submit a warranty claim here</a>

Submit a Boot Warranty Claim

Authorized Service Only. Repairs and maintenance should be performed only by an authorized Union dealer. Do not attempt to service the boots yourself. When in Doubt, Don’t Ride. If your boots show signs of damage or questionable performance, have the

<h2 id="isPasted">Usage &amp; Safety Guidelines</h2>Authorized Service OnlyRepairs and maintenance should be performed only by an authorized Union dealer. Do not attempt to service the boots yourself.When in Doubt, Don&#x2019;t RideIf your boots show signs of damage or questionable performance, have them inspected by an authorized dealer before use.New Boots, Old Setup? Get a CheckWhen pairing new boots with used bindings or boards, always have a complete system check and adjustment performed by a professional.Do Not ModifyDo not dismantle, modify, or alter your boots in any way. Doing so can compromise safety and void your warranty.Boot Liner Is Not Heat MoldableForma Pro boot liners are NOT heat moldable. Heat molding may damage the liners and will void your warranty.Snowboarding OnlyThese boots are designed exclusively for snowboarding. Do not use them for other activities.Adjust Properly Before RidingEnsure all functional systems&#x2014;laces, straps, closures&#x2014;are properly adjusted and secured before each use.Binding CompatibilityUse your boots only with snowboard bindings that are properly fitted and adjusted to them.Keep Contact Points CleanBefore stepping into your bindings, remove any snow, ice, or debris from the soles and binding contact points.Inspect Before Every RideBefore each use, check for any worn, broken, or missing parts (buckles, rivets, cables, shell, sole, etc.). Do not use the boots if any components are damaged.Walk With CareAvoid walking long distances in snowboard boots. Walk carefully on hard or slippery surfaces and avoid shuffling indoors to prevent wear and reduce slipping hazards.Choose the Right SocksFor optimal comfort and fit, wear socks of appropriate size and thickness designed for snowboarding.<h2 id="care--cleaning">Care &amp; Cleaning</h2>Use Only Water &amp; Mild SoapClean your boots using lukewarm water and a mild soap. Harsh cleaners or chemicals may damage boot materials and compromise performance.Dry Slowly and NaturallyIf the liners become wet, remove them and allow to air dry at room temperature. Do not use radiators, heaters, or microwaves.Proper StorageStore your boots closed, in a cool, dry, and well-ventilated space, away from direct sunlight or heat sources.Avoid Excessive HeatDo not expose your boots to temperatures above 45&#xB0;C (113&#xB0;F).<h2 id="warning">Warning</h2>Snowboarding is a hazardous sport which can result in serious injury, or in certain circumstances, death.Always check your snowboard boots before each use, ride within your ability level, and abide by the mountain responsibility code.For proper function, the boot sole and binding must be cleaned of snow, ice and dirt.Snowboard bindings must only be used with snowboard boots.Always use a boot-to-binding leash and stomp pad (traction device) when snowboarding.By using this equipment, all risk is assumed by you.

Union Boots Gear Tips

Feel free to reach out and let us know what you need. Be sure to include all relevant information—such as your order number, binding model, year, and purchase date—to help us assist you quickly.

Note: For warranty claims and replacement part requests, please refer to the section above.

Boots Warranty Claim

Boots Warranty Policy

Submit a Boot Warranty Claim

Union Boots Gear Tips